We will gladly accept unworn, unwashed, or defective merchandise purchased from 28 Miles West for return only. A store credit will be issued for the purchase prices of all eligible returned merchandise as we do not offer refunds or exchanges. Sale items are FINAL SALE and cannot be returned or exchanged.
Merchandise must be returned within 14 days of the delivery confirmation date. No returns will be accepted after that time.
Store credits will be issued to the email address you provided at checkout. Store credits will be in the form of a one-time use discount code that cannot be combined with any other discount codes for your returned item(s) once they are received at our store. Please allow 3-5 business days to process your return once it is received. Shipping will not be refunded on any returned items and is the responsibility of the customer when shipping items back to the store.
All returned merchandise must be in NEW condition. This means, unworn, unwashed, odor free and must not contain ANY markings from deodorant, make-up, pets, etc. in order to be eligible for store credit. If any of the above conditions are found on the product upon return, we will return the item to you at your expense.
Please send all returns with the completed returns slip to:
28 Miles West
1200 W 4100 N
Erda, UT 84074